Privacy Policy
Effective Date: 10-01-2024
Your privacy is important to us. This privacy policy outlines how Energy Zone Wellness Center ("we," "our," or "us") collects, uses, and protects your personal information, including information collected via SMS messaging, when you interact with our website and services.
1. Information We Collect
We collect various types of personal information when you visit our website or use our services, including but not limited to:
- Name
- Email address
- Phone number (including consent to receive SMS communications)
- Other contact details necessary to provide our services
2. How We Use Your Information
We may use the information collected from you in the following ways:
- To process and deliver your requests or services
- To communicate with you via SMS for service updates, notifications, or marketing messages (only with your explicit consent)
- To respond to your inquiries
- To improve our website and services
- To comply with legal obligations
3. Consent for SMS Communication
When you provide your phone number, you are explicitly consenting to receive SMS communications from us. This includes service-related messages, appointment reminders, promotions, and offers.
Opt-In for SMS Communication
When you submit your phone number on our website or through any related forms, you agree to receive SMS communications from Energy Zone Wellness Center. Your consent is required to receive these communications, and your phone number will not be shared with any third parties for SMS purposes.
Opt-Out for SMS Communication
You may opt out of receiving SMS communications at any time by replying "STOP" to any message you receive from us. You can also contact our customer service at [email protected] to be removed from our SMS contact list.
4. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, access controls, and secure storage. However, no method of transmission over the internet or method of electronic storage is 100% secure.
5. Sharing Your Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential and comply with all applicable laws.
6. Third-Party Links
Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We are not responsible for the content or activities of these linked sites.
7. Your Rights
You have the right to:
- Access and review the information we hold about you
- Request corrections to any inaccuracies in your personal information
- Request deletion of your personal information (where applicable by law)
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be reflected on this page, with the updated effective date.
9. Contact Us
If you have any questions about this privacy policy or our SMS communications practices, please contact us at:
Energy Zone Wellness Center