Terms and Conditions
Effective Date: 10-01-2024
1. Introduction
Welcome to Energy Zone Wellness Center LLC ("we," "our," or "us"). By accessing or using our services, including our website https://energyzonewellness.com/ (the "Site"), you agree to comply with and be bound by the following terms and conditions ("Terms"). If you do not agree with these Terms, please do not use our services or Site.
2. Services Provided
We offer a range of wellness services, including but not limited to Functional Medicine, Acupuncture, Pain Management, Facial Services, Massage Services, Trichology Hair Clinic, Med Spa, and Family Therapy. Detailed descriptions of these services are available on our Site.
3. Appointments and Cancellations
- Scheduling: Appointments can be scheduled via our Site or by contacting us directly.
- Cancellation Policy: Cancellations or rescheduling requests should be made at least 24 hours in advance. Late cancellations may incur a fee equivalent to the service cost.
- Late Arrivals: Arriving late may result in a shortened session to accommodate subsequent appointments.
4. Health and Safety
Clients are required to disclose any medical conditions, treatments, or medications that may affect their suitability for our services. We reserve the right to refuse service if medical clearance is not provided or if the client is unwell.
5. Payment Terms
- Fees: Service fees are outlined on our Site and are subject to change.
- Payment Methods: We accept various payment methods, including credit/debit cards and cash.
- Refunds: Refunds are not provided for completed services. Prepaid packages or memberships are subject to specific terms provided at the time of purchase.
6. Privacy Policy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information.
7. SMS/Text Messaging Terms
By providing your phone number, you consent to receive SMS messages from us regarding appointments, promotions, and other relevant information.
Information obtained as part of the SMS consent process will not be shared with third parties.
- Message Frequency: You may receive up to 5 messages per month.
- Fees: Standard message and data rates may apply. Please check with your mobile carrier for details.
- Opt-In: To opt-in, provide your phone number through our Site or during your visit.
- Opt-Out: To opt-out, reply "STOP" to any of our messages or contact us directly.
- Help: For assistance, reply "HELP" to any message or contact us at [email protected]
8. Limitation of Liability
While we strive to provide high-quality services, we are not liable for any indirect, incidental, or consequential damages arising from the use of our services or Site.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our Site. Your continued use of our services or Site constitutes acceptance of the revised Terms.
10. Governing Law
These Terms are governed by the laws of the State of New Jersey, without regard to its conflict of law principles.
11. Contact Information
For questions or concerns regarding these Terms, please contact us at:
Energy Zone Wellness Center
(201) 366-4837
By using our services or Site, you acknowledge that you have read, understood, and agree to be bound by these Terms.